Lower Cost Per Lead While Growing Revenues and Improving Customer Retention
Acquiring new customers and growing business with existing customers is the lifeblood of any successful business. Telecious delivers solutions that enable your company to seize every opportunity to acquire new customers and grow business.
We can help your operations better integrate with emerging IT standards for Enterprise 2.0 – a real-time environment built on Web 2.0 technologies like customer portals, wikis, blogs and communities, and real-time communications technologies like unified communications and collaboration.
What’s more, we can help you address the challenges of selling to today’s consumer – Consumer 2.0 – a socially networked, increasingly mobile individual who may, in fact, use their mobile device as their primary form of communication. Whether you operate an in-house or outsourced contact center for sales and telemarketing, Telecious customer contact applications and services can help you improve right party contact, expand your contact channels, increase sales and grow your prospect contact opportunities by boosting campaign penetration rates.
- What We Do
What we do to help your company to generate more revenue are:
- Enable you to preserve today’s best practices while engaging the new consumer through the channels they prefer, including social media
- Increase sales by improving right party contact efficiency.
- Enabling efficient campaigns that put your sales staff face-to-face with qualified prospects
- Generating leads into secured appointments
- Solutions that connect your ecommerce website to our contact center for order taking and processing
- Electronic direct mail marketing,SMS blast, and social media viral communication for campaign marketing
- Ongoing improvement of tools and techniques to maintain highest quality and performance
- Case Study I
Information Technology Industry
1. Sales Lead Generation
We help our client to qualify their leads as Hot, Warm or Cold. Leads were then passed on to the Client's sales team for follow up and closing
2. Inside sales
We help our client to develop integrated communication channel (voice,sms,fax,email and social media) that allow their resellers (partners) to input issues and sales leads.By doing so, the client could obtain up-to-date consolidated market information on all sales leads across the region.
- Case Study II
Professional Services Industry (Including financial brokerage/agency)
1. Sales Lead Generation
We help client to save significant amount of money from the allocated budget from not having to make repeat calls to meet with new leads
2. Loyalty Program
We help client to develop effective CRM and knowledge database for improving the loyalty program and understanding the channel better
For More Information
If you are interested on how we can help you with Enterprise 2.0 solution to enhance your sales and marketing, please contact us more info and demo